Return & Refund Policy
30-Day Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your furniture for any reason, you can return it within 30 days of delivery for a full refund.
Return Timeline
Days 1-30
Full refund available for any reason
After 30 Days
Returns only accepted for defective items under warranty
Return Conditions
To be eligible for a return, items must meet the following conditions:
- Item must be in original condition with all original packaging
- No signs of wear, damage, or modification
- All accessories and documentation must be included
- Custom or personalized items cannot be returned unless defective
- Items must be disassembled and ready for pickup
How to Return an Item
Contact Customer Service
Call +91-8148097886 or email bhagyashreefurniture09@gmail.com
Receive Return Authorization
We'll provide you with a return authorization number and instructions
Schedule Pickup
We'll arrange for pickup of the item at no cost to you
Receive Refund
Refund will be processed within 5-7 business days after we receive the item
Refund Information
- Refunds will be issued to the original payment method
- Processing time: 5-7 business days after we receive the returned item
- Original shipping costs are non-refundable (except for defective items)
- Return shipping is free for all returns within 30 days
Exchanges
We currently do not offer direct exchanges. If you need a different item, please return the original item for a refund and place a new order.
Damaged or Defective Items
If you receive a damaged or defective item:
- Contact us immediately upon delivery
- Provide photos of the damage or defect
- We'll arrange for immediate replacement or full refund
- No return shipping charges for damaged/defective items
Contact Information
Phone: +91-8148097886
Email: bhagyashreefurniture09@gmail.com
Hours: Monday-Saturday 9AM-9PM