Crafting comfort, building trust over 30 years

Return & Refund Policy

30-Day Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your furniture for any reason, you can return it within 30 days of delivery for a full refund.

Return Timeline

Days 1-30

Full refund available for any reason

After 30 Days

Returns only accepted for defective items under warranty

Return Conditions

To be eligible for a return, items must meet the following conditions:

  • Item must be in original condition with all original packaging
  • No signs of wear, damage, or modification
  • All accessories and documentation must be included
  • Custom or personalized items cannot be returned unless defective
  • Items must be disassembled and ready for pickup

How to Return an Item

1

Contact Customer Service

Call +91-8148097886 or email bhagyashreefurniture09@gmail.com

2

Receive Return Authorization

We'll provide you with a return authorization number and instructions

3

Schedule Pickup

We'll arrange for pickup of the item at no cost to you

4

Receive Refund

Refund will be processed within 5-7 business days after we receive the item

Refund Information

  • Refunds will be issued to the original payment method
  • Processing time: 5-7 business days after we receive the returned item
  • Original shipping costs are non-refundable (except for defective items)
  • Return shipping is free for all returns within 30 days

Exchanges

We currently do not offer direct exchanges. If you need a different item, please return the original item for a refund and place a new order.

Damaged or Defective Items

If you receive a damaged or defective item:

  • Contact us immediately upon delivery
  • Provide photos of the damage or defect
  • We'll arrange for immediate replacement or full refund
  • No return shipping charges for damaged/defective items

Contact Information

Phone: +91-8148097886
Email: bhagyashreefurniture09@gmail.com
Hours: Monday-Saturday 9AM-9PM